FAQs

Bareroot trees should be planted during the dormant season — typically November through to March. Container-grown trees can be planted at any time of year, though we'd recommend avoiding the height of summer heat where possible, and ensuring consistent watering throughout the first growing season after planting.

Dig a square hole to the depth of the root system and roughly three times its width. Loosen the sides to help roots penetrate the surrounding soil. Plant so the root flare sits at or just above ground level — never bury the stem. Stake the tree securely and water thoroughly. Full guidance is available in our planting guide.

We recommend applying Growmore as a balanced general fertiliser to support establishment — follow the pack instructions for rates and timing. Keeping the area around the base of the tree free of competing grass and weeds will also make a significant difference in the first year or two.

Yes. We stand behind the quality of every tree that leaves our nursery. If a tree fails within the first growing season following purchase and we believe the failure is due to an innate problem with the tree itself, we will consider a replacement on a case-by-case basis. Please note that trees will not be covered if they have been neglected — for example through insufficient watering, failure to stake, or being planted in unsuitable conditions. Full details are on our guarantee page.

Contact us as early as possible — early intervention can often save a struggling tree. Please email photos of the whole tree (including the surrounding planting area) and a close-up of the problem to nursery@landfordtrees.co.uk, or call us on 01794 390808.

Trees are living plants and we are not generally able to accept returns once they have left the nursery. If you have any concerns about your tree, please do get in touch — we are always happy to help and would rather advise than have a tree fail.

Smaller trees — typically up to around 1.5–2 metres in height — are sold by height in centimetres (e.g. 60–90cm, 100–125cm). Larger trees are sized by girth, which is the circumference of the trunk measured at 1 metre from the ground, expressed in centimetres (e.g. 8–10cm girth, 12–14cm girth). Girth is the industry-standard measure for larger specimen trees and gives a reliable indication of a tree's age and maturity. If you're unsure which size suits your project, please call us and we'll be happy to advise.

Monday – Thursday: 8:00am – 4:30pm
Friday: 8:00am – 3:30pm
Saturday & Sunday: Closed

We'd always recommend calling ahead before visiting, particularly outside the main planting season, to confirm availability of the varieties you're looking for.

Yes — we deliver across the UK, with a particular focus on the south of England. Delivery costs are calculated based on your location and order size. Use our delivery calculator for an instant estimate, or call us to discuss your requirements.

Yes, customers are welcome to collect from the nursery at Landford Lodge, Salisbury SP5 2EH during opening hours. Please call ahead for larger orders so we can have everything ready for you. Please note that due to health and safety regulations we are unable to assist with loading — please come prepared with appropriate transport and help for larger trees.